Product - Delivery

International Delivery

Delivery charges are calculated with your order.

AUSTRALIAN DELIVERY

For Australia delivery, we use Allied, Fastway, Couriers Please and Northline tracked delivery service.

We dispatch all Australian deliveries from our warehouse located at:

Sydney: Roseberry, NSW 2018
You can also arrange collection from this address however: Orders must be prepaid and you can arrange a collection time and day with our Sydney office: 0410 505 333

It is strongly recommended that you try to make sure someone is at the delivery address on the day of delivery. If you are not at the delivery address when your parcel arrives. ( This may incur extra charges )

Has my order been dispatched?
You can find out if your order has been dispatched by emailing: tim@aquabocci.com

I have received a faulty item?
If you think that the item you have received is faulty, please contact your local office and we will then advise you on how to proceed with the return. Please include as many details and images as possible to assist us.

All of our products are well packaged in cardboard boxes. We can not accept returns that have been scratched or damaged or stained. 

I have received an incorrect item?
If you receive an incorrect item, please contact your local office and we will then advise you on how to proceed with the return. Please include as many details as possible to assist us.

An item is missing from my order?
Regrettably mistakes can happen, sometimes we donʼt send everything youʼve ordered so if you receive your package and an item is missing, please contact your local office.